Privacy Policy

1. Purpose and Scope

This Privacy Policy describes how Argor Window & Door Services (“Argor”, “we”, “our”, or “us”) collects, uses, discloses, and safeguards your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

By using our website or engaging our services, you consent to the practices outlined in this Policy.

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2. Collection of Personal Information

We collect personal information that is reasonably necessary to provide our services and operate our business. This may include:

• Full name

• Email address

• Phone number

• Physical address (for service visits)

• Details about requested services (e.g., property details, specific repair requirements, budget preferences, photos provided by you)

• Preferred appointment times

We collect this information through our website forms, phone conversations, email communications, in-person assessments, or social media inquiries (including Facebook Instant Forms).

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3. Use of Personal Information

Argor uses your personal information only for purposes that a reasonable person would consider appropriate under the circumstances, including to:

• Respond to your inquiries and provide estimates

• Schedule, coordinate, and complete window and door repairs or installations

• Process invoices and payments

• Maintain internal business records

• Improve our website, services, and customer experience

• Communicate about service updates, scheduling confirmations, or other transactional matters

• With your consent, send you marketing communications, promotions, and special offers

• Comply with applicable legal and regulatory obligations

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4. Marketing Communications & Your Choices

We may use your contact information to inform you about promotions, special offers, new services, or updates that may be of interest. We will only do this in compliance with the Canadian Anti-Spam Legislation (CASL) and your explicit or implied consent.

You may opt out of marketing communications at any time by:

• Clicking the “unsubscribe” link in our emails; or

• Contacting us directly at [your email address] to request removal from our marketing lists.

Please note that even if you opt out of marketing messages, we may still send transactional or service-related communications (such as appointment confirmations, invoices, or essential notices related to services you’ve requested).

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5. Disclosure of Personal Information

We do not sell or rent your personal information to third parties.
However, we may disclose your personal information under the following circumstances:

• To trusted service providers or subcontractors who help us deliver services (e.g., specialized technicians). These parties are contractually bound to protect your data.

• To comply with applicable laws, court orders, or lawful requests by public authorities.

• To protect the rights, property, or safety of Argor, our customers, or others.

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6. Cookies, Google Ads & Third-Party Advertising

Our website may use cookies and similar tracking technologies to:

• Enhance your browsing experience,

• Analyze website traffic,

• And serve targeted advertisements through platforms such as Google Ads.

This may include showing you ads on Google search results, YouTube, or across Google’s Display Network based on your previous interactions with our website or other online activity.

You can manage your preferences for personalized advertising by visiting Google’s Ad Settings or adjust your browser settings to block or delete cookies.

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7. Business Transfers

In the event that Argor is involved in a merger, acquisition, sale of assets, or other business transaction, your personal information may be transferred as part of that transaction. We will ensure any such transfer is conducted in accordance with applicable privacy laws.

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8. Retention and Safeguarding of Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

Argor uses reasonable administrative, technical, and physical safeguards to protect your personal information from loss, theft, unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage can be guaranteed 100% secure. You provide your information at your own risk.

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9. Your Rights under Canadian Law

Under PIPEDA, you have the right to:

• Request access to the personal information we hold about you,

• Request corrections if you believe it is inaccurate or incomplete,

• Withdraw your consent to certain uses of your information (subject to legal or contractual restrictions).

To exercise any of these rights, please contact us using the information provided below. We may require reasonable proof of identity to process your request.

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10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on this page with a revised effective date. Continued use of our website or services after such changes constitutes your acceptance of the updated Policy.

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11. Contact Us

If you have questions, concerns, or wish to exercise your rights under this Privacy Policy, please contact our Privacy Officer at:

📧 info@agror.ca
📞 +1(365)-654-6340